Warranty Claim

For all warranty enquiries, please fill out our form below and lodge your concern. Please note all fields must be completed And photographic evidence supplied in order to lodge your enquiry. Once submitted our After Sales team will be in touch with a resolution. NOTE: Maximum 3 images and 1 video(maximum 5MB per image. JPG/JPEG, PNG & MP4 Video file types accepted only)

Bathex Mirrors include a 2 year limited warranty from date of purchase against defects in materials and workmanship. This warranty does not include damage to the product as a result of misuse, accident, modification, or self-repair. This warranty also does not include purchases from unauthorized retailer/online seller, purchased “as-is” or used/previously owned.
Should your product become defective during the warranty period, Bathex will repair or replace (at our sole discretion) your product, at no charge. However, you are responsible for properly packing your product and any applicable shipping charges to Bathex.
Please contact our Customer Support Team via the form below to begin a warranty application. Please complete all required fields to allow us to assist you as quickly as possible.
 
Bathex shall not be liable for any incidental or consequential damages arising out of defects in this product, whether or not caused by its negligence.

Warranty Form

Product Information